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Useful Info

 
Here is a list of the most Frequently Asked Questions about renting Breeze Mansion (villa) through us. Take a quick look - you should find your question here. If not, please email our team on email and we'll have an answer for you as soon as possible.
 
Q: Aren't villas more expensive than a hotel?
A: As you explore the Breeze villa we represent you'll see that many villas are often much cheaper than prices of hotels of the same quality standard. Villa rentals offer more privacy, more comfort, and more freedom than hotel rooms. When you factor in all the benefits and amenities of a private villa, you'll quickly realize that villas offer superb value. (Remember to compare rates per room/ per night).
Q: Are the rates per person or for the entire villa?
A: Our rates are for the entire villa.
Q: On which day do villa bookings usually commence?
Our Mansion (villa) stipulate a particular day. Please check to our Booking system.
 
Q: What is the required length of stay?
A: Normally a minimum 6-night stay is required. We accept shorter stays (5 nights), especially if it is close to your departure date or during the low season. Please note: a premium rate for shorter stays may be required.
 
Q: What are the check in and check out times?
A: Access to villa will be after 2pm to allow for cleaning and have to be vacated by 10am on day of departure unless otherwise agreed by us in writing.
 
Q: Is it possible to organise a late check out?
A: To guarantee a late check out from the villa you will need to book and pay for an additional nights stay, which will allow you to stay in the villa until your departure for the airport. If you prefer you can wait until you are in resort and speak with the villa owner/property manager directly. Generally a late check out can only be confirmed a few days before your scheduled departure as it depends on whether an arrival is expected in to the villa and whether cleaning schedules can be organised to accommodate. This is granted at the villa owner/property manager's discretion and unfortunately cannot be guaranteed. Depending on the number of extra hours required a small fee may apply.
 
Q: What is included in the welcome basket pack?
A: few ‘first hour essentials' e.g. bread, butter,
 
Q: How often will the villa be cleaned?
A: If your stay is for a duration of 6 nights or less, then the villa will be cleaned prior to your arrival and following your departure. If your stay is for 7 nights or more, in addition to the pre-arrival and post departure cleaning, a mid stay clean will be carried out. This is a light clean inside the property involving the dusting of surfaces, cleaning of bathrooms and kitchens, sweeping and mopping of floors and will include a change of bed linen and towels.
 
Q: What does maximum occupancy mean?
A: This is the maximum number of people the villa will accommodate (excluding infants). The villa owner reserves the right to refuse entry to the villa, or evict from the villa, if the number of persons occupying the property exceeds the stated maximum amount at anytime (7 tenants maximum).
 
Q: Is a security deposit required?
A: At the vast majority of our properties a security deposit is not currently required. Our accommodation is made available for letting on the understanding that the property will be left clean and tidy at the time of checkout and all personal waste removed from the property. You will be held responsible for any damage or breakages to the property during your stay. These must be reported to the villa owner/property manger immediately and appropriate compensation made so that the villa can be fully equipped for the next guests.
 
Q: Who will look after me during my stay?
A: Prior to your arrival you will be provided with the 24 hour local contact number for the person responsible for the property in which you are staying. If they are not able to meet you on arrival at the villa, rest assured they will call round to see you during your first 24 hours to introduce themselves, make sure you have settled in and answer any questions you may have regarding the property, its facilities, equipment, appliances etc.
 
Q: How will I find the villa?
A: Once the payment for your booking -according to our terms-has been received and you have advised us of your full flight details, we will send you (by email) comprehensive driving directions from the relevant arrival airport to the front door of your accommodation. But normal you don't need it. If you follow our map in the web site you can find all the possible route's frrom airport or port to come to mansion. 
 
Q: How will I arrived the villa?
A: There is to options. You can book for a taxi, alernative we collaborate with a local finest rent car business.  
 
Q: How is payment made?
A: Payment can be made by Visa, Mastercard or Debit Card with a card processing fee of  %. Alternatively payments can be made by bank transfer with deposite 50% to Alpha Bank in the Greece.  
 
Q: Can a baby cot and highchair be provided?
A: At the vast majority of villas both a baby cot and highchair can be provided free of charge, please refer to the villa description to check on your specific villa/s. If more than one of each item is required, this can usually be arranged for a small fee. Please contact us for more details. 
 
Q: Are your villa Star Ratings similar to those given to hotels?
Our Star Ratings are based not only on the quality and facilities of the villa, but also the location, privacy and views. They are purely to give a guide to compare with our other villas and are not the same grading as used by hotels.
 
Q: What if I want to give you some feedback?
A: Then please do! We need your feedback to constantly improve our service and give us great new ideas on how to make your travelling lives easier. Get those fingers tapping and email us at Diese E-Mail-Adresse ist vor Spambots geschützt! Zur Anzeige muss JavaScript eingeschaltet sein! 
 

Privacy Policy 

Introduction

Villa Breeze is committed to protecting our customer privacy and takes its responsibility regarding the security of customer information very seriously. We will be clear and transparent about the information we are collecting and what we will do with that information.

This Policy sets out the following:

  • What personal data we collect and process about you in connection with your relationship with us as a customer and through your use of our website, mobile applications and online services;
  • Where we obtain the data from;
  • What we do with that data;
  • How we store the data;
  • Who we transfer/disclose that data to;
  • How we deal with your data protection rights;
  • And how we comply with the data protection rules.  
  • All personal data is collected and processed in accordance with Greek and EU data protection laws.  

Your Data Protection Rights

Under certain circumstances, by law you have the right to:

  • Request information about whether we hold personal information about you, and, if so, what that information is and why we are holding/using it.       
  • Request access to your personal information (commonly known as a "data subject access request"). This enables you to receive a copy of the personal information we hold about you and to check that we are lawfully processing it.
  • Request correction of the personal information that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected.
  • Request erasure of your personal information. This enables you to ask us to delete or remove personal information where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal information where you have exercised your right to object to processing (see below).
  • Object to processing of your personal information where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground. You also have the right to object where we are processing your personal information for direct marketing purposes.
  • Object to automated decision-making including profiling, that is not to be subject of any automated decision-making by us using your personal information or profiling of you.
  • Request the restriction of processing of your personal information. This enables you to ask us to suspend the processing of personal information about you, for example if you want us to establish its accuracy or the reason for processing it.
  • Request transfer of your personal information in an electronic and structured form to you or to another party (commonly known as a right to “data portability”). This enables you to take your data from us in an electronically useable format and to be able to transfer your data to another party in an electronically useable format.
  • Withdraw consent. In the limited circumstances where you may have provided your consent to the collection, processing and transfer of your personal information for a specific purpose, you have the right to withdraw your consent for that specific processing at any time. Once we have received notification that you have withdrawn your consent, we will no longer process your information for the purpose or purposes you originally agreed to, unless we have another legitimate basis for doing so in law.

If you want to exercise any of these rights, then please submit a completed online request from villas form in: http://sunlightbreeze.com/index.php/request-query-ask-answer-send

You will not have to pay a fee to access your personal information (or to exercise any of the other rights). However, we may charge a reasonable fee if your request for access is clearly unfounded or excessive. Alternatively, we may refuse to comply with the request in such circumstances.

We may need to request specific information from you to help us confirm your identity and ensure your right to access the information (or to exercise any of your other rights). This is another appropriate security measure to ensure that personal information is not disclosed to any person who has no right to receive it.

Changes to Privacy Policy

Our Privacy Policy may change from time to time and any changes to the statement will be communicated to you by way of an e-mail or a notice on our website.

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